Tech Lead - Shopify

New York, NY 10002

Posted: 02/28/2024 Job Number: z5G7h3l6a1kMvyS65NP3c0SbURbq-Ci9p3MPof_mFsE= Pay Rate: N/A Hourly USD

Job Description

Role: Tech Lead - Shopify (Need Strong candidate with Shopify Plus exp)

Location: New York, NY (Onsite)


Job Description:


  • Lead the transition activities for their respective brands
  • Ensure effectiveness of Knowledge acquisitions of the respective Support engineers during Knowledge acquisition phase
  • Conduct play back sessions to validate understanding captured during Knowledge acquisition phase
  • Ensure technical readiness of Support engineers to cutover from Transition to Steady state
  • Design and develop custom Shopify Plus themes, templates, and components based on client requirements.
  • Integrate third-party apps and plugins to enhance the functionality of Shopify stores, ensuring smooth operation and optimal user experience.
  • Write clean, maintainable HTML, CSS, and JavaScript code to ensure responsive and user-friendly interfaces.
  • Customize Shopify Plus features, including checkout processes, shopping carts, and product pages, to meet client needs.
  • Optimize website speed, performance, and security to ensure a fast and secure shopping experience.
  • Conduct unit testing and debugging of websites to identify and resolve issues, ensuring the highest quality deliverables.
  • Should have implemented SEO best practices to improve the store s visibility and search engine rankings.
  • Collaborate with designers, project managers, and other developers to deliver projects on time and within scope.
  • Communicate with clients to understand their requirements, provide solutions, and estimates, and address any technical concerns or questions.
  • Maintain documentation of code, configurations, and integrations for future reference and team collaboration.
  • Accountable for Application Support, Maintenance and Enhancements for their respective Brands
  • Work closely with COTY brand leaders to understand their needs and ensure they are satisfied with services provided
  • Drive up customer satisfaction for their respective Brands
  • Lead the technical resolution of Major Issues (P1 and P2 Issues)
  • Work closely with the Support engineers and guide and coach on incident resolution, problem management and enhancements being executed
  • Drive Brand level improvements through a continuous improvement plan
  • Drive IMMI for their respective brands
  • Conduct Brand level Daily stand ups and Weekly Status meetings. Prepare and present Key metrics for their respective brands - SLA's, KPI's, Sprint adherence, Code quality, Quality assurance
  • Ensure KEDB is accurately updated for Incidents resolved driving down Mean time to resolve (MTTR)
  • Accountable for SLA's and KPI's for their respective brands
  • Drive Peak event Management along with the Brand leads
  • Prioritize and manage several open issues at one time 


  • Drives enhancement pipeline management with their respective brand leaders
  • Drives agile ways of working across all enhancement work done for their respective brands
  • Review code for enhancements prior to raising pull/merge requests
  • Ensure SONAR or relevant tools are run to compile code quality metrics and address any call outs
  • Proven experience as a Shopify Plus Developer with a strong portfolio of Shopify Plus projects.
  • Experience in designing and architecting the solutions around shopify plus
  • Experience with team handing will be a plus
  • Proficiency in HTML, CSS, JavaScript, and Liquid (Shopify s templating language).
  • Knowledge of Shopify Plus features and capabilities.
  • Experience with responsive web design and mobile optimization.
  • Familiarity with SEO best practices for e-commerce websites.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and teamwork skills.
  • Ability to work independently and meet project deadlines.
  • Understanding of e-commerce trends and best practices.
  • Experience with version control systems (eg, Git) is a plus. 
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